Privacy Policy

Introduction

rapidzenithium AG ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rapidzenithium.top, use our services, or interact with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Data Controller Information

The data controller for your personal information is rapidzenithium AG, a company registered in Germany with registration number HRB597163. Our registered office is located at Dorfstraße 129, 20683 Hamburg, Germany. For any privacy-related enquiries, you can contact us at privacy@rapidzenithium.top or by calling +49 405682012.

Data We Collect

We may collect and process the following categories of personal data about you:

• Contact Information: Name, email address, telephone number, postal address, and company details when you contact us or request our services
• Communication Data: Records of correspondence and communications with us, including enquiries, service requests, and support interactions
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website
• Usage Data: Information about how you use our website, products, and services, including page views, time spent on pages, and navigation patterns
• Marketing Data: Your preferences for receiving marketing communications from us and your communication preferences

How We Use Your Information

We use the personal data we collect for the following purposes, based on legitimate business interests, contractual necessity, or your consent:

• Service Provision: To provide our sustainable construction cost analysis services, respond to your enquiries, and fulfil our contractual obligations
• Communication: To communicate with you about our services, respond to your requests, and provide customer support
• Business Operations: To manage our business operations, maintain records, and improve our services
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
• Marketing: With your consent, to send you marketing communications about our services and industry insights
• Website Improvement: To analyse website usage, improve our website functionality, and enhance user experience

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal bases:

• Contractual Necessity: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and business operations
• Legal Obligation: Processing necessary to comply with a legal obligation
• Consent: Processing based on your explicit consent, which you may withdraw at any time

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you
• Legal Requirements: We may disclose your information when required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction
• Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others

International Data Transfers

As we are based in Germany and primarily serve the European market, your data is generally processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information and communication records are typically retained for up to seven years after the end of our business relationship, in accordance with German commercial law requirements. Website usage data and cookies are retained for shorter periods as specified in our Cookie Policy.

Your Rights

Under GDPR and German data protection law, you have the following rights regarding your personal data:

• Right of Access: You can request information about the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete personal data
• Right to Erasure: You can request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You can request limitation of processing of your personal data
• Right to Data Portability: You can request transfer of your data to another controller
• Right to Object: You can object to processing of your personal data for direct marketing or other purposes
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at privacy@rapidzenithium.top. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Supervisory Authority

You have the right to lodge a complaint with the competent data protection supervisory authority if you believe that our processing of your personal data violates applicable data protection law. In Germany, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI) or your local state data protection authority.